Return Policy

Online Availability Of An Item

We suggest you check our website to keep up to date with the latest news and availability of our products.

If the size of the item you are interested in is out of stock, but has the Coming soon option, you can provide us with your email address and we will let you know if it is available again in the next 15 days. If it is not restocked within this period, the subscription will expire and you will have to re-register it. This process does not reserve the item.

On some items, we may display a low stock message for certain sizes. If any of them are of interest to you, we encourage you to buy them so that you don't miss out.

Bear in mind that the items in the basket are not reserved. If your basket includes items that are no longer available, we will notify you so that you can remove them and complete the purchase of the other items.

Terms And Conditions For Making A Return

If your purchase has not met your expectations, you can make a return.

You can see the conditions and the different options available for you to return your items.

• You must manage the return before the established deadline.
• Online shopping: you have 7 days from the shipping date of your order.
• Items must be in their original condition and include all labels.
• You have to make the return in the same market/region where you made the purchase.

Return Policy

1. We offer the option of returning your items using our home collection service. The cost of the return request is ₹ 100, which will be deducted from your refund.
2. If you have purchased as a registered user, you can request the return from the Returns section of your account.
3. If you have made a guest purchase, you can request it by accessing the link that appears in any of the emails we sent you about your order.
4. Once you have made the return request, a carrier will pick up your package at the address of your choice within 24-48 hours.
5. You don't need to print any return label, the courier will bring it with them.
6. Bear in mind that this option is only available for online purchases.
7. It is not necessary to include a purchase receipt.

Frequently Asked Questions

• How do I prepare my return package?
  • If you no longer have the original packaging, you can return your order in any other packaging, as long as it is properly sealed to prevent the items from getting lost. You don’t have to write a shipping address on your package.
  • It is not necessary to include a purchase receipt.
• Can I Return Items From Different Orders In A Single Shipment?
  • Bear in mind it is not possible to return items from different orders together. Therefore, you will have to request a return for each order and send them separately.
• I Have Requested A Collection Of My Order, But It Has Not Been Carried Out, What Can I Do?
  • If the carrier has failed to collect your order, please contact us so we can arrange a new attempt.

The website uses cookies to ensure you get the best experience on our website.

GOT IT!